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What does a Buyers Agent do? And Should You Use One?

By Caroline | Published on 16 Apr, 2025

A stunning bathroom in Roseville, Sydney

Buying property in today’s market can feel overwhelming. From shortlisting suitable homes to negotiating price, inspecting contracts, and avoiding costly mistakes, there’s a lot to manage. That’s where a buyers agent can make a real difference.

But what exactly does a buyers agent do? And is hiring one worth it?

What Is a Buyers Agent?

buyers agent (also known as a buyers advocate) is a licensed real estate professional who works exclusively for property buyers. Their job is to help you:

  • Find suitable properties
  • Assess each property’s value and potential
  • Negotiate the right price and terms
  • Guide you from search to settlement

Unlike real estate agents who are hired by the seller, a buyers agent represents only your interests. They act as your advisor, strategist, and advocate throughout the entire purchasing process.

What Does a Buyers Agent Actually Do?

A buyers agent can manage as much—or as little—of the property purchase process as you need.  Their role typically includes:

1. Property Search

They’ll identify suitable properties based on your brief, using:

  • Deep local knowledge
  • Industry databases
  • Relationships with selling agents (including access to off-market listings)

2. Evaluation & Shortlisting

Your agent inspects properties, flags potential issues, and provides clear, unbiased advice on each option’s strengths and weaknesses – the good and the not so good.

3. Market Appraisal

They assess value using comparable sales, local market trends, and objective data—so you avoid overpaying

4. Strategic Negotiation

Whether by private treaty or pre-auction, your agent will negotiate on your behalf with skill and objectivity.

5. Auction Representation

Nervous about bidding? A buyers agent can bid for you on auction day, using proven strategies and maintaining calm under pressure.

6. Support With Due Diligence

Your agent will help coordinate building and pest inspections, strata reports, planning checks, and liaise with your solicitor to ensure no detail is overlooked.

7. Legal and Settlement Guidance

From contract review to final settlement, they ensure everything progresses smoothly and with no surprises.

8. Additional Services

Depending on your needs, your buyers agent may also assist with recommending mortgage brokers, property managers, or contractors and provide ongoing support after the purchase

Should You Use a Buyers Agent?

The short answer: if you want to buy smarter, faster, and with less stress—yes. Here’s why more and more buyers are turning to professionals for support:

Independent Representation

A buyers agent is on your side, not the sellers. Their advice is objective, experience-based, and always in your best interest.

Informed, Objective Advice

They provide an experienced, unbiased perspective and help you avoid emotional decision-making.

Time Saving

They do the heavy lifting like property hunting, vetting, research, inspections, so you don’t have to.

Access to Off-Market Properties

Through agent relationships, buyers agents can unlock listings that never make it to realestate.com.au or Domain.

Market Knowledge

A buyers agent understands the nuances of your chosen area and will provide valuable insights to support smarter buying decisions.

More Favourable Negotiation Outcomes

A skilled buyers agent knows how to negotiate effectively, potentially saving you thousands, while protecting you from high-pressure sales tactics.

a buyers agent handing keys to a client

Who Typically Uses a Buyer’s Agent?

Buyer’s agents work with a wide range of clients including:

First Home Buyers – who need guidance through a process that can otherwise feel overwhelming.

Expats and International Buyers – who need trusted local representation.

Busy Professionals & Families – who don’t have time to search or attend inspections.

Property Investors – seeking high-performing properties and strategic advice.

Downsizers and Upsizers – negotiating lifestyle transitions.

High-Profile Clients – who value privacy and discretion.

property purchased for clients in Kirribilli
Property purchased for clients in Kirribilli

What to Look for in a Buyers Agent

Choosing the right buyer’s agent is important. Here are a few key tips:

✔️ Prioritise Experience

Look for agents with a strong track record in your preferred suburbs and property type.

✔️ Check Licensing and Professional Memberships

Ensure your agent holds a full real estate licence and is a member of a respected industry body, such as REBAA (Real Estate Buyers Agents Association of Australia).

✔️ Read Reviews and Ask for References

Hearing from past clients can give you insight into how the agent communicates and negotiates.

✔️ Understand The Fees

Make sure the fee structure is clear, competitive, and aligns with the value of the service.

✔️ Choose Someone You Relate to & Trust

You’ll be spending a lot of time working together so make sure the relationship feels professional, respectful, and collaborative.

Final Thoughts

So — should you use a buyers agent?
If you’re serious about buying the right property, at the right price, with less stress and better results, the answer is likely yes.

A great buyers agent doesn’t just find property. They protect your interests, sharpen your strategy, and give you an edge in a competitive market.

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